FAQs

Do you ship to my country?

I ship worldwide! Please check the shipping page for full details.

How long will my order take?

Your order will be printed to order and dispatched within 1-3 business days. You'll get a confirmation email once your order is safely on its way. 

When will my order get to me?

Please check the shipping page for more details.

What are the prints printed on?

All designs are printed on heavyweight museum-grade durable paper and can be purchased either unframed, or framed in the colour frame of your choice (dependant on size). Carefully wrapped, they are shipped to you in rigid mailers, sturdy cardboard tubes or securely wrapped flat boxes.

Do you offer framed prints?

I do! Framed prints can be purchased in either A4 or A3 sizes with a black or white frame. Please see here for more details on framing.

Do you offer refunds?

Unfortunately because each print is made to order, I do not offer refunds. However, I strive for 100% satisfaction and if you are unhappy with your print, please contact me at joanna@sayangfromsuyin.com 

Is there anywhere I can see your prints in person?

Yes!, please check my stockists.

How can I contact you?

For any enquiries please email joanna@sayangfromsuyin.com